Administration

We are happy to hear from you.

Our general office hours are Monday through Friday from 8:30 a.m. to 5:30 p.m., although it may vary by Doctor.

Our call center is open from 8:30 a.m to 5:30 p.m and can be reached at 1-888-444-6974. We are closed Sat-Sun. You can press 3 for our general mailbox after hours if it is not urgent.

When the office is closed, and it is an urgent matter for your Spine or Neurosurgeon you can reach the after-hour service by dialing 855 805-7570. In a medical emergency, you should dial 911 or go the emergency room

For all correspondence (mail): New York Spine Institute 761 Merrick Avenue Westbury NY 11590

• Medical records 888-444-6974 ext. 6957 or Email medicalrecords@nyspine.com
• Medical Staff 888-444-6974 Ext. 6959 or email medstaff@nyspine.com
• Billing/Collections 888-444-6974 ext. 6858 or Email revenuecycleteam@nyspine.com
• Physical Therapy (Westbury Office only) 888-444-6974 ext. 6956 with daily hours
  • Mon/Wed/Fri 7 a.m to 3 p.m
  • Tues/Thurs 12 p.m to 8 p.m

Surgical Scheduling 888-444-6974 surgicalcoordinators@nyspine.com

Dr. Demoura SX Coordinators 888-444-6974 EXT:6952 Email: demourasc@nyspine.com

Dr. Macagno SX Coordinators 888-444-6974 EXT:6954 Email: macagnosc@nyspine.com

Dr. Desai SX Coordinators 888-444-6974 EXT:6121 Email: desaisc@nyspine.com

Dr. Roberts SX Coordinators 888-444-6974 EXT:6301 Email: robertssc@nyspine.com

We are closed for the following holidays:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Friday after Thanksgiving
• Christmas Day